Your Complete Care

FAQs

• Do I need a referral?

  You do not need a referral from your specialist or GP to access a Nurse Practitioner. However, referrals are welcome to gain an understanding of your needs.

• How long are the appointments?

  Appointments will vary between 30-60 minutes. All new patient appointments are allocated 45-60 minutes. 

• How much is an appointment?

  Initial Appointment: $220. Medicare rebate available (Rebate of $117.20)

  Follow Up: $130. Medicare rebate available (Rebate of $52.55)

  Insulin Pump Start (1.5 hours): $285. Medicare rebate available (Rebate of $117.20)

• Can I claim Medicare or private health insurance for my appointment?

  Yes. Nurse Practitioner services attract a Medicare rebate. The rebate amount depends on the type of consultation. 

  • Initial appointments: Medicare rebate of $117.20 or $77.55
  • Follow-up appointments: Medicare rebate of $52.55

   

  Private health insurance can be claimed for medical devices purchased such as a vacuum erection device or Restorex. A letter will be provided in support during the consult. 

• Are appointments bulk billed?

  No. This is a private billing clinic.

• Can I attend the appointment with my partner or family member?

  Absolutely! 

• Do you offer Telehealth appointments?

  Yes – distance is no longer an issue to accessing health care. 

• Do you prescribe medications?

  Yes. As a Nurse Practitioner, I can assess, diagnose, and prescribe medications when clinically appropriate. Prescriptions are provided in line with current guidelines and tailored to your individual health needs.

• Do you practise Functional or Integrative medicine?

  No. My Integrated Health focuses on bringing together key areas of healthcare, including men’s health, women’s health, diabetes management and weight management.

  While our approach is holistic in addressing these areas of health, we do not practise Functional or Integrative Medicine. If you are specifically seeking a Functional or Integrative Medicine approach, our clinic may not be the right fit for your needs.

• How do I book an appointment?

  Booking an appointment with My Integrated Health is easy. You can choose whichever option is most convenient for you:

  • • Email us: admin@myintegratedhealth.com.au

  • • Website enquiry: Complete the enquiry form via our “Get in Touch” page.

  • • Online booking: Book your appointment directly through our online booking system.

  • • Call us: 0449 191 389

  We look forward to assisting you with your healthcare needs!

• What is your cancellation policy?

  As a courtesy, an SMS appointment reminder will be sent to your nominated mobile number 3–4 days prior to your scheduled appointment. We kindly ask that you confirm your attendance upon receiving the reminder.

  If you are unable to attend, we ask that you provide as much notice as possible (24 hours) so that your appointment can be offered to another patient.

  Please note that a $100 cancellation fee will apply for missed appointments (failure to attend) or cancellations made without sufficient notice.

  We appreciate your understanding and cooperation.